Vinted Shoppers Share Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
